Palletline
How Cybersecurity Strengthened a Transport & Logistics Company
Palletline, founded in 1992, is the UK’s first and leading member-owned palletised freight distribution network. Operating a hub-and-spoke model with 96 depots and 9 regional hubs, it delivers around 5 million pallets annually across the UK and Europe.
The Colva Tech Solution
The company implemented a comprehensive cybersecurity strategy, deploying advanced email security to block phishing attempts, endpoint protection for all devices, and 24/7 monitoring with rapid incident response. They also introduced multi-factor authentication, encryption, and compliance-focused controls to meet GDPR and client data protection requirements.
The commercial challenge
The company faced frequent phishing and email-based attacks, vulnerable end-user devices across multiple sites, lack of 24/7 monitoring and rapid incident response, and compliance risks related to GDPR and client data protection.
The outcome
The implementation delivered a significant improvement in security and compliance. Phishing attempts were reduced by 98%, incident response times dropped by 70%, and no compliance breaches were reported post-deployment. Employees gained confidence with secure systems, while 24/7 monitoring and rapid response ensured business continuity. Overall, the company strengthened its security posture, protected sensitive client data, and maintained trust with stakeholders.
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